This event has completed.

8/12/2019
8:30 AM - 12:00 PM

Every manager gets stuck with difficult employees. The best managers have discovered how to deal with them. Now you can, too. In a short, intensive and enjoyable seminar you will learn how to effortlessly: defuse tension, derail toxic behavior and defang even the most malicious employees. You'll be able to manage those difficult people effectively, bring them solidly into the team and get them producing the way they should be.

This class is lead by Glenn Shepard. He has owned his own business for 30 years. He is the best-selling author of six books, 13 DVD programs, and 658 published articles. His seminar is now the #1 rated management and front-line supervisory training in America.

If you're an HR professional who needs continuing education credits, this program has been approved for 3.25 (general recertification credit hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute and SHRM.

Tri-Lakes Chamber of Commerce Member $129.00
Non-Member $149.00