Date/Time
9/23/2025
10:00 AM - 11:00 AM Mountain
10:00 AM - 11:00 AM Mountain
Event Type(s)
Member Event
Community Event
Community Event
Event Description
Transform your customer service approach with the powerful SERVE and BLAST methods. This presentation introduces simple yet effective strategies to enhance client satisfaction, de-escalate tense situations, and boost your business's reputation. Learn how to Smile, Engage, Relate, Verify, and go the Extra mile while mastering the art of Believing, Listening, Apologizing, Solving, and Thanking. Discover the proven techniques that have significantly improved customer satisfaction metrics and Net Promoter Scores in real-world applications.
Location
Setting: In-Person
PPLD East Library Community Meeting Room
5550 N Union Blvd
Colorado Springs, CO 80918
Click here for Google Maps
PPLD East Library Community Meeting Room
5550 N Union Blvd
Colorado Springs, CO 80918
Click here for Google Maps
Contact Person
Keith Hessel
(phone: 7193014852)
(phone: 7193014852)
Details
Join us September 23rd from 10-11am MDT at the East Library Community Meeting Room for a FREE LIVE PRESENTATION of our Flagship Program, It's a BLAST to SERVE. Please register in advance so we can plan for attendance accordingly!
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